Frequently Asked Questions

Let us help you

How long does it take for my package to be delivered?
Yes! We ship worldwide. We offer the lowest possible shipping costs, starting at $5.95. We can also offer free shipping on occasion.
Order delivery time is divided into two parts:
Processing time: 1-2 business days.
Shipping time: 7-15 business days.
What are the accepted payment methods?

We accept payment by VISA, Mastercard, AMEX and PayPal.

How do I track my order?
Once your order is shipped, we will immediately send you an email update with a tracking code. You can then track your package here: Track your order
Note: Due to the carrier’s system, your tracking code information may take up to 48 business hours to be visible on the carrier’s website.
How do I cancel my order?
As soon as you place your order, we take care of it – we know you need it fast!
You will have the option to cancel your order directly from your confirmation email within one hour. Scroll down to find the “You’ve Changed Your Mind” section. If it’s been more than 60 minutes, send an email to and we’ll help you find another solution.
How do I return an item?

We offer a 100% refund before the order ships. Once the order has shipped, we cannot refund you because you would receive both the merchandise and the money. If you want a refund after the order has been shipped, you must wait for the order to arrive and send it back to us. You can do this within 30 days as we have a 30 day money back guarantee.

I haven't received my order yet - Who should I contact?
If you have not received your order within the chosen delivery time, please contact us immediately so that we can check the status of your package.
You can also contact your local post office if your tracking code indicates that your package has arrived in your city. Please note that we are not responsible for any incorrect shipping address and phone number provided at the time of purchase.

Send us an email

    Do you need a specific size? Do you have a question about the manufacturing process of a product? We want to make sure you get exactly what you want. Our representatives are at your disposal to answer your problems as soon as possible. To contact us, complete the contact form below or email


    Phone: +18049284308